You are the first point of contact for our users with hardware and software problems and solve them competently via phone, email, or remote access.
You analyze error messages, document IT issues in our ticketing system, and ensure a swift restoration of work capability.
You configure and install new workstations (laptops, PCs, mobile devices) and handle the software rollout.
You create simple guides for end-users and assist with training sessions related to our IT infrastructure.
Salary according to qualification above the collective agreement. Accommodation is organized if needed and costs are covered according to the collective agreement. Also expenses and allowances.
Look forward to a 13th and 14th monthly salary (holiday & Christmas bonus) as well as a company pension scheme supported by us as an addition to your pension.
You receive high-quality work clothing from us (varying according to job profile) so that you can perform your work optimally.
A collegiate and motivated team that sticks together awaits you. An often underestimated added value!
Recommend a new colleague to us and secure an employee referral bonus of up to 1,000 EUR.
Benefit from discounted shopping opportunities at selected partner companies in the area.
You have completed training in the IT field (e.g., IT apprenticeship, technical college) or are a technically savvy career changer with solid practical experience.
Handling Windows client systems and common Office 365 applications is part of your daily toolkit.
You understand the basics of networks (TCP/IP, WLAN, VPN) to accurately isolate connection problems.
You have excellent German and English skills to explain technical matters in an understandable and appreciative manner.
You keep a cool head even in stressful situations and always remain friendly and helpful.
We are more than just a personnel service provider. Across national borders, we offer you security and orientation. At .mse, people and mutual appreciation are at the center of our actions.
A short call or a WhatsApp message is enough!
Your contact person: Markus Schulze MSc
Our promise:
We will get back to you within 48 hours guaranteed!
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